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About Us

Service Area

We are proud to offer service in and around the following communities:

  • Atwood
  • Milford
  • Bourbon
  • North Webster
  • Claypool
  • Oswego
  • Clunette
  • Pierceton
  • Cromwell
  • Silver Lake
  • Etna Green
  • Syracuse
  • Leesburg
  • Warsaw
  • Mentone
  • Winona Lake


    In 1972, N.E.W. Plumbing and Heating was founded. Working out of a residential garage and one service truck, the previous owners developed the company into a successful service business. Today we have 9 trucks and 12 service and installation employees to handle and Commercial or Residential service or install need that may arise. We also offer plumbing and heating installations for new construction. Our customers particularly value our quick response time, usually the same day.

    Our Qualifications

    We are heating and cooling professionals! We maintain a high level of quality among our staff. All of our installers and technicians are trained on a regular, on-going basis. We are certified by the following industry organizations:

    License Number: PC10300471     Fully Insured


    Carrier factory authorized dealer

    Carrier Factory Authorized Dealers are the home heating and cooling experts to turn to. They are your single resource for everything you need–from tailoring your ideal comfort system to installation, service and beyond.

    Look for the Carrier Factory Authorized Dealer seal of approval–it means your dealer has met our rigid criteria for quality. In fact, Carrier offers you a 100% satisfaction guarantee when you purchase your Carrier equipment from a Factory Authorized Dealer. It's your sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the ultimate service.

    Becoming a Carrier Factory Authorized Dealer is no easy feat. Only those expert heating and air conditioning dealers who meet our highest standards and closest scrutiny–not only for their technical expertise, but also for their business practices and customer service quality—earn the Carrier Factory Authorized Dealers distinction.


    NATE Certified

    North American Technician Excellence (NATE) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians.


    The PHCC—National Association is the oldest trade association in the construction industry and the premiere organization for the plumbing, heating, and cooling professional. Since 1883, PHCC has been the leader in promotion, advancement, education and training. Today PHCC has more than 3,500 contractor members from open and union shops, who work in the residential, commercial, new construction, industrial and service and repair industry segments.


    Mission Statement
    The purpose of the Syracuse - Wawasee Chamber, a volunteer organization, is to promote Economic Development; to promote the area as a safe, ideal place in which to live, shop & play; to serve as an information resource in Syracuse & Turkey Creek Township.

    The Syracuse - Wawasee Chamber believes in supporting: the success of local business and industry, the expansion of industrial, commercial and retail stores, legislative issues concerning local, state and national policies, quality education, tourism and conventions, community beautification and cultural development.

    Meet Our Team


    Tim Wilson Contact Me

    General Manager

    Lisa Mellott Contact Me

    Heating & AC Service Technicians

    Ken Yost
    Jordan Pence
    Jeff Harkins

    Heating & AC Installers

    Brad Richards
    Roy Carlin
    Jeremie Slone
    Sales Consultant

    George Wiegand Contact Me


    Charlie Baker
    Chuck Ogburn
    Kent Raypholtz
    George Phillips
    Ken Franklin
    Preston West
    Jim Fivecoate
    Joel Fivecoate
    Brandon Klosowski
    Adam Sellers

    Executive Financial Officer

    Sharon Wilson Contact Me